Delivery Information

Orders are delivered Monday to Friday between 9am and 5pm.

All relevant delivery options available for your order and to your destination will be displayed at checkout.

The following are shipping times per product line:  


(1570) cluster box units (CBUs)

-Standard Units – all finishes [3-5 days]
-Custom Units [1-2 weeks]


CBU accessories - [3-5 days]


(1590) Outdoor Parcel Lockers

-Standard Units – all finishes [3-5 days]
-Custom Units [1-2 weeks]


4C mailbox suites and accessories - [2 weeks]


1250 series verticals - [3-5 days]


1400, 1600 & 1700 series horizontals - [4 weeks]


Mailbox Accessories

-Collection boxes, directories, letter drops, chimes and key keepers – [1-2 weeks]

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch.



After placing an order, you will receive an email from us containing all the details of your purchase.

We may also be in touch if we need further information to verify your payment. 

Once your order is approved, we will aim to ship your products within 2 business days.

We’ll be sure to keep you updated with tracking information and an estimated arrival date.

You can also follow the delivery progress under ‘My Orders’ in your account.