USPS Approved Cluster Box Unit (CBU) mailboxes and 4C mailboxes are perfect for your commercial, apartment building, or housing needs. Florence mailboxes are top-quality attractive aluminum and stainless steel units suitable for all-weather centralized mail delivery. Choose from a wide selection in different sizes and styles.


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Private Use options include the pedestal mailbox or Florence mailboxes with trash/recycling receptacle. You'll enjoy secure and durable centralized mail delivery or trash disposal when USPS approval is not necessary. Trash and recycling centers allow for the secure removal of private information and compliment Florence mailboxes or can be used as standalone bins. Units are constructed from heavy gauge aluminum and steel for long-lasting use.


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Florence vertical 1250 series mailboxes have been a staple for mail delivery in small apartment communities for decades. Available in fully-recessed models, or surface mount options, these small profile mailboxes are designed to fit into smaller areas with minimal wall-space. Vertical mailboxes are USPS approved for one-to-one replacement.


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Introducing the New "F" series CBU -- designed to meet or exceed new USPS Security Standards. Thes..
Introducing the New "F" series CBU -- designed to meet or exceed new USPS Security Standards. Thes..
Introducing the New "F" series CBU -- designed to meet or exceed new USPS Security Standards. Thes..
Introducing the New "F" series CBU -- designed to meet or exceed new USPS Security Standards. Thes..
Introducing the New "F" series CBU -- designed to meet or exceed new USPS Security Standards. Thes..
4-Door Outdoor Parcel Locker (Type 2)- Includes 4 Parcel Locker Compartments- Unit size: 30-1/2”W x ..
4C Mailbox with 10 tenant compartments and 1 outgoing mail compartment. 4C mailboxes are USPS App..
4C Mailbox with 10 tenant compartments, 2 parcel lockers, and 1 outgoing mail compartment. 4C mail..

Who is Florence Commercial Mailboxes?

First and foremost we are a family-owned and operated business that truly cares about its customers. FlorenceCommercialMailboxes.com offers Sales and Service and local Mailbox Installations. Established in 1999, we are an official U.S. Postal Service-Florence Manufacturing approved mailbox distributor and Installer. We are committed to bringing the widest selection of multifamily residential and commercial mailboxes to the internet. Whether you are a large general contractor, architect, builder or property management company or an individual homeowner.

Mailboxes by Design, Inc. is the Premier Distributor for Florence Manufacturing Company. We have everything you are looking for, including:

  • Free line drawings
  • Free estimates
  • Free mailbox configurations


We provide expert product knowledge, low prices, and the best customer service needed to find a fully customized mailbox system for your situation.

At Mailboxes By Design, www.FlorenceCommercialMailboxes.com, our commercial mailboxes are truly made of the finest materials and craftsmanship and include features such as stainless steel/aluminum and rust-free Powder Coated finishes which assure our customers years of dependability. Our most popular styles are designed to accommodate over-sized mail and small packages while complying with U.S. Postal Service mailbox specifications.

What is the delivery process for your residential and commercial mailboxes?

Residential and commercial mailbox orders are delivered Monday to Friday between 9 am and 5 pm. All relevant delivery options available for your order and to your destination will be displayed at checkout, Please refer to the following are shipping times per product line for our residential and commercial mailboxes:

(1570) cluster box units (CBUs)
-Standard Units – all finishes [3-5 days]
-Custom Units [1-2 weeks]

CBU accessories - [3-5 days]

(1590) Outdoor Parcel Lockers
-Standard Units – all finishes [3-5 days]
-Custom Units [1-2 weeks]

4C mailbox suites and accessories - [2 weeks]

1250 series verticals - [3-5 days]

1400, 1600 & 1700 series horizontals - [4 weeks]

Please keep in mind that our shipping times should be used as a guide only and are based on the time from dispatch.


After placing an order for your residential and commercial mailboxes, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment. Once your order is approved, we will aim to ship your products within 2 business days. We’ll be sure to keep you updated with tracking information and estimated arrival date.

You can also follow the delivery progress under "My Orders" in your account.

What are your terms and conditions?

Our Terms of Use for our residential and commercial mailboxes are the following: By using the Florence Commercial Mailboxes website, you are agreeing to comply with and be bound by these terms and conditions. If you do not agree to these terms and conditions, you should not access or use the Florence Commercial Mailboxes website. We reserve the right at its discretion to change the terms of this agreement and will notify users of any such changes by on-line postings.

Applicable Law: By visiting our website, you agree that the laws of the State of Ohio, without regard to principles of conflict of laws, will govern these terms and conditions and any dispute of any sort that might arise between you and us.

Your Account: If you order from us, you are responsible for maintaining the confidentiality of your account and password. You are also responsible for restricting access to your computer and agree to accept responsibility for all activities that occur under your account and password. We reserve the right to terminate accounts or refuse orders at its sole discretion.

Prices: All prices for our residential and USPS commercial mailboxes are in U.S. dollars. We make every effort to ensure that its prices are up-to-date and accurate. Nonetheless, any pricing information on this site is subject to change without notice. By placing an order to purchase a product, you agree to pay the purchase price set forth on our website. In the event a product is listed at an incorrect price due to a typographical or programming error, we have the right to cancel any order listed at an incorrect price. If your credit card has already been charged for the purchase and your order is canceled, we will promptly issue a credit to your credit card account in the amount charged to your credit card.

Payment: Payment for your residential and commercial mailboxes must be enclosed with orders from new customers and with custom orders. If a minimum 50% deposit is received on an order (custom orders require full payment in advance), the balance of the order will be delivered C.O.D. (certified funds). Purchase orders are accepted from institutions, government agencies, and companies with a satisfactory Dun and Bradstreet rating. All credit orders are due 30 days from the date of the invoice (net 30). All major credit cards and PayPal are accepted.

Shipping: All prices for our residential and commercial mailboxes are Freight on Board (FOB) factory. Freight charges will be prepaid, collect or prepaid and added to the invoice (upon approved credit). Most products are in inventory and ship within 24 to 48 hours after receipt of an order. Large and/or custom orders vary in shipping times and may be drop-shipped from separate locations. Specific shipping dates cannot be guaranteed. Products are generally shipped via U.S. Mail or U.P.S. Next Day Air, 2nd Day Air, and expedited deliveries are available. Rates are dependent upon weight, size, destination and products ordered &ndash; call for a freight charge quotation. Should an order exceed size and/or weight limitations, motor freight will be used. Freight delivery is curbside. Inside-delivery and lift gate service can be arranged for an additional charge. If an order is shipped outside the U.S., may be subject to VAT, import duties and/or taxes which are levied once an order reaches its final destination. When necessary, equipment is banded and stretch wrapped to pallets. When delivered to the transportation company, shipments become the property of the purchaser. Before acceptance, the extent of any damage should be noted on the bill of lading.<br /> Materials: Descriptions and specifications contained on this website of our commercial mailboxes were in effect at the time it was created and may be periodically updated. We reserve the right to discontinue products at any time or change specifications and/or designs without notice and without incurring liability. Listed weights are approximate shipping weights.

Installation: Most products are shipped assembled and ready for installation. Framing materials and fasteners shall be furnished by the contractor. When products are for U.S.P.S. access, consult with your local postal authorities regarding local approval and current installation requirements.

Quotations: Individual quotations for residential or commercial mailboxes are valid for ninety (90) days. We reserve the right to alter a quotation at any time and for any reason. We also reserve the right to decline an order, in whole or in part, for any reason.

Dealers: Dealers are not employees of Florence Commercial Mailboxes. They are independent contractors whose relationship with Florence Commercial Mailboxes is that of a customer.

Returned Goods: Returned goods will not be accepted without an RGA (returned goods authorization) number from us and must be shipped freight prepaid to Florence Manufacturing 5935 Corporate Dr. Manhattan, KS 66503. Products must be returned in their original shipping cartons within fifteen (15) days of receipt and are subject to a 25% restocking charge. Custom orders and orders with options cannot be canceled and will not be accepted for return, exchange or refund.

Security: We use industry-standard security measures to protect your confidential information. Your encrypted information travels via a secure socket layer (SSL) where it is decoded on our secure server.

How can you contact us?

We are here for all of your residential and commercial mailbox needs. Please feel free to contact us at any time by email at service@florencecommercialmailboxes.com or by phone at 1 (513) 625-1409. The satisfaction of our customers is our top priority.